From Artstor Help
Top Digital Library Questions
1. How do I access ARTstor?
Are you on campus?
Or off campus?
- Go to your library's web site.
- Login to the proxy.
- Go to http://www.artstor.org.
- Click on the red "Go" button.
If you already have an ARTstor account, you can also...
- Go to http://www.artstor.org.
- Click on the red "Go" button.
- This will launch the Digital Library.
- Click on the "Log In" link in the upper right corner.
- Enter your email address and password.
- Then, click on the "Login" button.
Want more info?
2. I lost/forgot my password.
Can you send it to me?
- Go to http://www.artstor.org.
- Click on the red "Go" button to launch the Digital Library.
- Click on the "Forget password" link in the upper right corner.
- Enter your email address and click on the Submit button.
- Check your email.
Want more info?
3. How do I enlarge images? Double-click on a thumbnail.
What if double-clicking does not work?
4. I'd like to save images to my computer, to use in PowerPoint, Keynote, etc.
How do I download images?
- Double-click on a thumbnail to open the Image Viewer.
- Click on the Save icon (
) in the bottom right corner.
Click here for more info, or, you can watch the following short video...
5. I need to view my professor's folder.
How do I find it?
- Login to your ARTstor account. If you haven't registered for an account yet, please see: Registering for an account.
- Go to the "Find" toolbar and select "Unlock password-protected folder."
- Enter your name and the password that your professor gave to you. Then click the Submit button.
- Next, go to back to the "Find" toolbar and select "Browse image groups."
- You should now see your professor's folder in the list
Want more info?
6. Some of the icons are missing from the Image Viewer.
How do I get them to appear?
7. I found a QTVR file.
How do I view it?
Can I download it?
No, you may not download QTVR files for use in PowerPoint or OIV. They can only be viewed in ARTstor.
8. I will be leaving my institution.
Can I move my ARTstor account?
Yes, as long as your new institution also participates in ARTstor. If you're not sure, you can check the current list of participants. Please send an email to ARTstor User Services with the following information:
- The email address associated with your account
- Your old institution
- Your new institution
9. The navigation bar has changed.
Where do I find options that I have used in the past?
In moving to a new platform, ARTstor redesigned the site navigation in the Digital Library. For a guide that maps the legacy navigation bar to the new, go to Navigation Bar Guide.
