From Artstor Help
Top Digital Library Questions
1. How do I access ARTstor?
Are you on campus?
Or off campus?
- Go to your library's web site.
- Login to the proxy.
- Go to http://www.artstor.org.
- Click on the red "Go" button.
If you already have an ARTstor account, you can also...
- Go to http://www.artstor.org.
- Click on the red "Go" button.
- This will launch the Digital Library.
- Click on the "Log In" link in the upper right corner.
- Enter your email address and password.
- Then, click on the "Login" button.
Want more info?
2. I lost/forgot my password.
Can you send it to me?
- Go to http://www.artstor.org.
- Click Go in the upper left corner to launch the Digital Library.
- Click the "Forget password" link in the upper right corner.
- Enter your email address and click Submit.
- Your password will be sent to that email address.
Want more info?
3. How do I enlarge images? Double-click on a thumbnail.
What if double-clicking does not work?
4. I'd like to save images to my computer
How do I download images?
- Double-click on a thumbnail to open the Image Viewer.
- Click the Save icon (
) in the bottom right corner.
Click here for more info, or, you can watch the following short video...
5. I need to view another user's folder.
How do I find it?
If the folder is Public, click Organize > Open image group to view Public folders.
If the folder is not Public:
- Log into your ARTstor account. If you haven't registered for an account yet, please see: Registering for an account.
- Click Find > Unlock password-protected folder
- Enter your name and the password the folder owner gave you. Then click Submit.
- To view the unlocked folder, now click Find > Browse image groups.
- The unlocked folder will appear in this list.
Want more info?
6. Some of the icons are missing from the Image Viewer.
How do I get them to appear?
7. I found a QTVR file.
How do I view it?
Can I download it?
No, you may not download QTVR files for use in PowerPoint or OIV. They can only be viewed in ARTstor.
8. I have changed institutions.
Can I move my ARTstor account?
Yes, as long as your new institution also participates in ARTstor. If you're not sure, you can check the current list of participants. Please send an email to ARTstor User Services with the following information:
- The email address login for your account
- Your old institution
- Your new institution
9. I am unable to export my image group to PowerPoint.
Do you have Instructor-level Privileges?
Do you meet the technical requirements for using ARTstor?
