From Artstor Help
Contents |
Getting started
The following are required to access the ARTstor Digital Library images and tools:
- A high-speed internet connection (not a dial-up connection)
- Flash Player, available for free online
Update or install the latest version of Flash
- An up-to-date version of Java
Update or install the latest version of Java
- Popup blockers must be disabled or popup windows allowed from *.artstor.org and *.artstor.net.
Need more info? - Cookies must be enabled
Need more info? - A minimum monitor resolution of 1280 x 1024 pixels
Need more info? - Set screen colors to True Color (32 bit) or better
Need more info?
Supported browsers
| Platform | Operating System | Browsers4 |
|---|---|---|
| PC | Windows XP
Windows Vista Windows 7 | Microsoft IE 7.0+2
Firefox 3.0+ Safari 3.0+ |
| Macintosh3 | OS 10.4 (Tiger)
OS 10.5 (Leopard) OS 10.6 (Snow Leopard) OS 10.7 (Lion) | Safari 3.0+
Firefox 3.0+ |
1Mac users accessing ARTstor through Innovative Proxy must have Java version 1.5 or later.
2 You will need to add www.artstor.org as a trusted site in IE version 7.0+ to access all features in the Image Viewer.
3Macintosh users running Rosetta with Shockwave must turn off this feature in order to use ARTstor.
4For stability and support issues ARTstor does not support browsers in beta.
Currently, Google Chrome may work in some instances but is not fully supported by ARTstor.
Troubleshooting
- Can't open thumbnails?
You may need to disable your popup blockers. - Can't view the icons in the Image Viewer window?
If you are using an Internet Explorer browser, try setting ARTstor as a Trusted Site. - Is the Image Viewer window opening blank, with no image?
You may need to clear your browser cache.
For more help, go to: Troubleshooting ARTstor
Contact ARTstor User Services
Proxy set-up for local administrators
- For proxy configuration scripts please see our section on Proxy settings.
Visit ARTstor’s website: www.artstor.org